Ursula is someone We would use again and again.. We bought and sold 2 houses from Ursula. She was with us every step of the process... Ursula is honest and friendly and tells you exactly what is going on and what you have to expect in the house buying and selling process...We highly recommend Ursula Heenan.. You won't be disappointed!!!
Joe and Rosie G.
Ursula is the most knowledgeable, friendly and honest real estate agent my wife and I have ever met - and we've met plenty. It's obvious that she enjoys people - they are her business.
She sold two of our homes and helped us buy another. She guided us every step of the way and there were "no surprises". We were never in the dark about any of the details and she made excellent suggestions that moved things along quickly. If you want the best Ursula is your best choice......absolutely excellent !
Eric and Sarah S.
Thank you so much for all of your efforts in finding our new home. It was quite a journey that involved exploring nearly 50+ homes, more than 6 offers, and finally found our families new home. We couldn't be more happy with our new purchase.
From the very beginning you made our family feel more than welcome. We recently moved our family of four to the Pacific Northwest and we always felt welcome thanks to your great attitude, knowledge of the area, and excellence in navigating this crazy Seattle housing market. Not only did you get to know my families taste in style, architectural likes and dislikes, and "must have's" in our home purchase, but you helped out from the very beginning to the very end of the long process; from the home inspection, offer proposal, and all the way through closing and handing us the keys to our new home.
I would highly recommend working with Ursula if you are considering buying a home in the Seattle area.
Sarah and Dave B.
Dave and I had an exceptional experience working with Reece and Ursula. Both Reece and Ursula over communicated expectations, next steps and outlined all possible scenarios. This was critical to Dave and I as we were navigating buying a home and selling our home (in that order) and wanted to avoid the risk of having to pay for two mortgages simultaneously. Both of them were understanding of our priorities and timelines and went above and beyond to ensure that the process was smooth.
The end result was that we were able to secure the house we wanted within our price range - with multiple competing offers and sell our current home in under a week and well over asking price. This wouldn't have happened without their hands on approach of personally managing every step of the process. The end to end process exceeded our expectations. I would highly recommend working with Reece and Ursula and look forward to working with them again in the future.
Gered and Maria D.
We bought a house in February 2016 after many months of searching in various Seattle neighborhoods, and actually closed ahead of schedule. Ursula provided great research and guidance for each of the neighborhoods we were interested in, and had numerous strategies for uncovering the best house for us. She spent the time with us up front in order to understand our wants and needs, so we were ready to move quickly once something was available in our areas of interest. She did this without us feeling rushed or pressured during the process. This was our first house and Ursula patiently helped us navigate the offer process while negotiating the strongest offer within our limits.
Once the offer was accepted, Ursula and Reece walked us through the loan mortgage process and outlined the various options available to us. Reece worked tirelessly to ensure we received the best rate and terms for us, and was a welcome resource for a few unexpected issues that arose during the mortgage process. Reece works quickly and was very thorough, but he was able to slow it down and explain the details to us when we needed it. Overall, we felt Reece worked hard to over-deliver since he often came in ahead of schedule and under budget.
Thank you both!
Gary & Ruth W.
Hi Ursula, We want to tell you how genuinely pleased we are of your sale of our home in Kirkland. Your suggestion of having everything inspected and certified (roof, septic, furnace, etc.} was great advice as there was nothing to slow down the sales negotiations. Your suggestion to have our home professionally staged was more great advice as the presentation of our home was spectacular. We wondered why we never thought of some of the stager’s arrangements.
The multiple daily open houses were a true commitment to providing the ultimate sales support. Your advice on price point was even more great advice and it was wonderful that you realized even more than our asking price.
From beginning to end this was a great experience thanks to all your efforts and advice. We consider you a friend as well as our agent. Thank You So Much!